Latest from Dan Wain
Doom-and-Gloom or an opportunity to enhance your competitive advantage?
Data and Analytics are going to be fundamental to good decision making over the next few quarters. You’re essentially flying-blind without holistic performance metrics…how on earth are you expected to make informed decisions on staffing and workload balancing without the right insight?
What the Winter Olympics can teach leaders about high performance
As the Winter Olympics come to a close for another 4 years, what better time to look at the correlation between today's high performing athletes and the key role that data plays in their lives.
The 4 typical ways to benchmark individual performance…
Most companies have performance metrics in place. Frequently, built on a foundation of benchmarking. Benchmarking via comparisons to the team average, historical performance or industry best practices. The unit of measure will vary depending on the client and the function however its’ fair to say benchmarks built on volumes, time or dollars are common.
Sustainable continuous improvement starts at the frontline.
Every organization is always seeking to improve — better, faster, cheaper. This can come in many forms: process improvement, automation and organizational redesign to name but a few. Yet how many organizations engage their frontline staff and harness their buy-in and ideas to continuously fuel improvement?
OODA loops and the importance of your communications cadence
You’ve probably decided on your strategy post-COVID. Before you execute, it may be worth having a think about OODA loops, and what your go-forward operating model and communication framework will do to yours.